Optimus Recruitment

Business Introduction Team Agent

Role: This role is working for a brand new department for a major high street bank and dealing with new mortgage business as a Business Introduction Team Agent.

Duties include taking inbound calls relating to mortgages, building rapport and answering queries, then passing the details to a Mortgage Specialist who will then complete the sale.

With a starting salary of £13090 plus a monthly bonus, plus opportunities for career progression, this position is open to candidates who have previous customer service experience.

Hours: Various shifts available between Monday and Saturday.

Location: Leeds 11.

Salary: £13090 per annum plus a monthly bonus and benefits

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Tel: 01132 776080

Customer Service Advisors

Role: Our client requires Customer Service Advisors for their contact centre based in Leeds. The role involves taking inbound calls from customers, resolving queries and complaints, and maximising sales opportunities. Candidates need strong customer service and problem solving skills, and the ability to spot opportunities to cross sell additional products and services.The role offers a competitive salary and excellent benefits, along with 4 weeks training.

Hours: Part Time 20 hours per week.

Location: Leeds City Centre

Salary: £15,268 rising to £15,833 after 6 months (pro rata) plus bonuses and benefits.

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Tel: 01132 776080

CCTV / Access Engineer

Role: CCTV / Access engineer required. Must have proven CCTV experience, be reliable and have a full UK driving licence.

Hours: Mon - Fri 0830 - 1700 plus overtime.

Location: Leeds

Salary: £18 - 25K depending on experience plus overtime. Company vehicle and phone given.

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Tel: 01132 776080

Sales Consultants - Inbound calling

Role: You will be taking inbound calls from customers who are wanting quotes for household and travel insurance products within a contact centre environment. With the use of effective questioning, you will understand the customers needs in order to match an insurance product to them, sell benefits, and overcome objections in order to close the deal.

Hours: 35 hours per week. Various shifts across a flexible working pattern.

Location: Leeds City Centre

Salary: £13500 to £16000 per annum plus fantastic bonuses and highly competitive benefits

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Tel: 01132 776080

Retentions Consultants

Role: You will be taking calls from customers who are looking to leave our client within a contact centre environment. With the use of questioning, understanding and negotiation skills, you will be investigating the customer's reasons for leaving, and trying to retain their custom.

Hours: 35 hours per week. Various shifts across a flexible working pattern.

Location: Leeds City Centre

Salary: £14500 to £16000 per annum plus benefits

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Tel: 01132 776080

Sales Consultants - Outbound calling

Role: You will be making outbound calls to customers who have previously had products with our client. Through building rapport and projecting your personality you will establish why the customer terminated their products and selling the benefits of returning to our client.

Location: Leeds City Centre

Hours: 35 hours per week. Various shifts across a flexible working pattern

Salary: £14500 to £18000 per annum plus fantastic bonuses and benefits package.

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Tel: 01132 776080

Collections Advisors

Role: You will be dealing with customers who have fallen into arrears with credit cards. The role involves providing outstanding customer service, negotiating payments and other ad-hoc duties

Location: Leeds

Hours: Full time Monday to Friday 35 hours per week. Various shifts available

Salary: 12K to 14K plus bonuses and benefits.

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Tel: 01132 776080

Telesales Consultant

Role: Our client urgently requires Telesales staff to work within the IT sales department. The post holder will be responsible for making outbound calls to mainly warm/known leads. You will be targeting current and new customers to introduce new products and promote the current product range

Telesales Key Activities
To make outbound calls to introduce and promote products.
To achieve outbound sales targets as a result of direct mail leads.
To follow up leads from exhibitions and demonstrations. To find new leads and to make appointments for Field Staff to visit. Ability to adapt to change.

Administration Support
The post holder is responsible for the following administrative tasks:
Recording outbound calls.
Updating of systems and spreadsheets.
Mail merging customer correspondence

Person Specification
Telesales Advisors should be able to multi task and are to have the minimum skills:
Experience of Telesales
IT hardware knowledge.
Excellent communicator, email and telephone.
Intermediate PC/internet skills
Good experience using Microsoft Office, Excel, Outlook and Word.
Ability to work as part of a team supporting other colleagues were necessary.

Hours: Monday to Friday 9 - 5.

Location: Rawdon, Leeds

Salary: 19000 plus benefits

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Tel: 01132 776080

Finance Clerk

Role: Working for a large brewery chain in the finance department. Duties include general administration and dealing with purchase/sales ledger and other ad-hoc duties.

Hours: Full Time Monday to Friday 40 hours per week.

Location: Normanton, Wakefield

Salary: 6.33 per hour

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Tel: 01132 776080

Transport Clerk

Role: Working for a large brewery chain in the transport department. Duties include briefing and de-briefing drivers, planning, and liaising with other departments to ensure service levels are met, and general office administration.

Hours: Full Time Various shifts available.

Location: Normanton, Wakefield

Salary: 6.33 to 8.42 per hour plus overtime and weekends.

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Tel: 01132 776080

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